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15% OFF ALL ORDERS
FREE SHIPPING ON $115+
FREE SHIPPING ON $89+
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15% OFF ALL ORDERS
FREE SHIPPING ON $115+
FREE SHIPPING ON $89+
Free Aurora Anti-Fog Cloth
AUTHORIZED RETAILER
60 Days Return/365 Days Exchange Policy
Shop From an Authorized Retailer
No Handling or Insurance Fees
Eligible for Vision Care Insurance
Shipping Options |
|
| B.C, Alberta, Saskatchewan, Manitoba and Ontario: |
CanadaPost Expedited (2-7 business days) $12.95 (Free shipping on orders $115+. Code: FREESHIP) CanadaPost XpressPost (2-3 business days) $15.95 FedEx Economy (1-3 business days, No PO Box) $16.95 FedEx Standard Overnight (1 business day, No PO Box) $29.95 |
| Quebec, New Brunswick, Nova Scotia, P.E.I, Newfoundland & Labrador and all Northern Territories: |
CanadaPost Expedited (2-7 business days) $12.95 (Free shipping on orders $115+. Code: FREESHIP) CanadaPost XpressPost (2-3 business days) $15.95 FedEx Standard Overnight (1 business day, No PO Box) $29.95 |
Delivery Times
All shipping times are estimated business days after your order has shipped.
*Please note that rural areas may require an additional 1 - 3 business days for delivery.
At MyLens.ca, we want you to be always satisfied with your order. Whether you've ordered the wrong lenses, your item has been damaged on the way, or you no longer need it, our returns policy offers a 100% money-back guarantee or exchange.
60 Days Contact Lenses Return Policy:
Most unopened, complete, sealed contact lens boxes without writing or markings may be returned within 60 days for a refund. This excludes custom made lenses. We will pay for and provide a return shipping label for returns made within 30 days of delivery. Unopened, complete, sealed contact lens boxes without writing or markings may be returned between 31-60 days of delivery for refund. Please note that in this case, you are responsible for all related shipping costs.
365 Days Contact Lenses/Eyeglasses Exchange Policy:
Most unopened, complete, sealed contact lens boxes without writing or markings and not within 8 months of expiration may be exchanged within 365 days, as well as eyeglasses in their original unused and unworn condition. This excludes custom made lenses. We will pay for and provide a return shipping label for exchanges made within 30 days of delivery. You are responsible for shipping costs to ship your new product back to you. In addition, you are responsible for all related shipping costs on exchanges made 31-365 days after delivery (shipping existing order to MyLens and shipping new product back to you).
Easy Returns and Exchanges
Has your prescription changed? Our customer service accepts returns or exchanges on most unopened boxes of contact lenses.
Shop From an Authorized Retailer
We are an authorized contact lens retailer. We have been directly approved by the major contact lens manufacturers to sell their contact lenses.
No Handling or Insurance Fees
Unlike many other retailers, we do not have any hidden handling/insurance fees. We believe in honest and transparent pricing.
Eligible for Vision Care Insurance
As an authorized contact lens retailer, MyLens.ca orders are eligible for vision care insurance.
