How To Use Vision Insurance Coverage Online for Contact Lenses and Eyeglasses

Want to use your vision insurance plan when shopping for glasses and contact lenses online in Canada? It's easy at As an authorized retailer, your order is eligible to be covered by your vision care coverage. Here's how to process and claim your health care insurance.

      1. Verify your eligibility: Make sure that you are eligible to submit a contact lens or eyeglasses order through your vision care insurance. Check your insurance policy to see if contact lenses are covered and if there are any restrictions.

      2. Order your correct contacts/eyeglasses: Use your existing, valid prescription from your eye doctor to order contact lenses or eyeglasses through Make sure that your prescription is up-to-date and accurate and matches the product that you are purchasing online. Remember, you cannot use a contact lens prescription to order eyeglasses (and vice versa).

      3. Place your order: Once you have selected your contact lenses or eyeglasses and verified that they are covered by your insurance, you can place your order online. 

      4. Contact your insurance company: After placing your order with, provide your insurance company with a copy of your MyLens order receipt, which is emailed to you after placing your order. If your insurance company needs a more detailed invoice, please do not hesitate to reach out to our customer service team via live chat or email ( We are happy to help!

      5. Wait for further instructions or reimbursement: It's as easy as that! If your vision insurance company needs any other information, please reach out to us on live chat or email us at Our customer care professionals are always happy to help accommodate the needs of your health insurance plan.

Please note that the over-the-counter eye drops/ointments we sell are not eligible for vision insurance coverage and cannot be claimed through your vision insurance company.

Remember, most vision care benefits expire at the end of each year. Make sure to use your vision coverage to cover the cost of new eyeglasses or contact lenses at before it expires! Do you have that warm, sunny vacation booked this winer already? Maybe it's time to finally get that pair of prescription sunglasses you've been wanting.